MRC Dublin Call for Speakers now open

We appreciate your interest in presenting at the MRC Spring 2018 European Conference in Dublin. First time and experienced speakers are encouraged to apply by completing the form below. MRC Dublin 2018 will provide a terrific platform to share best practices and lessons learned with fellow fraud and payments professionals. An onsite consultant will be available to all speakers.

For Merchant presenters who are MRC members, event registration is complimentary. Solution Provider presenters who are members will receive a registration discount. We encourage all Solution Provider presenters to partner with a merchant for your talk. It is a great opportunity to invite your customer to an MRC event and for them to share their expertise with other merchants.

Please note MRC members have first priority when event speakers are selected. Not yet a member? Find out more about MRC membership here.

Based on member feedback, we are seeking presenters to speak on the topics listed below in Fraud, Payments, and Security/Law Enforcement. Topics in bold text are particular areas of focus for MRC Dublin 2018. We also welcome speaking proposals which do not directly correspond to any of the suggested topics noted below.


Fraud

  • Observed fraud trends/merchant case studies
    • Account takeover identification and prevention strategies
    • Chargeback mitigation strategies
    • Friendly fraud
    • International fraud, e.g. MIST, BRIC, LATAM, or APAC regions/countries
    • Mobile/mCommerce fraud
    • Gift card fraud
    • Loyalty or affiliate program fraud
    • Re-shipping vs. redirects -- separating the good from the bad

  • Customer verification/authentication
    • 3D Secure 2.0
    • Identity, including fake accounts, synthetic identities, and identity theft
    • Regulatory Technical Standards (RTS) on strong customer authentication in the second Payment Services Directive (PSD2)
    • Two-factor/multi-factor authentication
    • Phone authentication/screening solutions for call centers
    • Risk-based authentication

  • Metrics and operations
    • Benchmarking -- how-to resources and what to consider for your business
    • Free fraud tools and resources for merchants
    • Balancing customer experience and fraud management in a competitive online landscape
    • Successful processes to track and reduce manual reviews

  • Technology
    • Case studies and experiences using machine learning for big data
    • Fraud and the Internet of Things (IoT)
    • Understanding/utilising card schemes and issuer data to prevent fraud
    • What data is important to collect and how to use it effectively


Payments

  • Innovations in payments
    • Alternative payment methods -- including emerging alternative payment methods and case studies on deploying alternative payment methods or wallets
    • Blockchain technology and use cases
    • New payment interactions PSD2 will make possible between European consumers and merchants
    • Payments and the Internet of Things (IoT)
    • Tokenisation

  • International
    • Expanding into international markets -- best practices and/or lessons learned, especially involving countries in Africa or in the APAC region
    • Impact of Brexit and payment implications for merchants
    • Experience accepting payments in any Latin American countries
    • Experience accepting payments in any/all of the "MIST" countries (Mexico, Indonesia, South Korea, Turkey)
    • Fraud risks and differences between SEPA (Single Euro Payments Area) and non-SEPA direct debits
    • Taxation of international commerce, including foreign exchange (FX) transparency

  • Optimisation and operations
    • Experience in deploying (or not deploying) account updater
    • Free payments tools and resources for merchants
    • Omni-channel, cross-channel or multi-channel case studies, or payments and fraud challenges specific to one of these models
    • Payments optimisation strategies
    • Bank declines for recurring and non-recurring payments
    • Methods to optimising authorisation, conversion, interchange, redundancy, and/or payment flows
    • Working with card brands and issuing banks

  • Payments strategy
    • Subscriptions/recurring/card-on-file/stored credential payments
    • Tactics for testing payment methods and payments functionality in the real world
    • User experience and payments
    • Interchange cap fees
    • Regulatory reports
    • Surcharging
    • Unique payment considerations for airlines and travel companies

  • Regulations -- what merchants need to know
    • GDPR (General Data Protection Regulation)
    • PSD2 (second Payment Services Directive)
    • Safe Harbour and its impact on data privacy


Security/Law Enforcement

  • The relationship between security and fraud, and how one impacts the other
    • Emerging threats and attack vectors
    • Malware and RATs, MitB, and/or MitM attacks
    • PCI, security, and data breaches (proactive and reactive discussions)

  • Law enforcement
    • Engaging law enforcement -- go beyond stopping theft to leading the effort for criminal prosecutions
    • What data is important to collect for law enforcement cases and how to present it effectively


Submissions which do not directly correspond to the suggested topics noted above are also welcome!


10 Tips for a Successful Submission

  1. Tailor your content to the audience selected under Track on the Abstract Submission form (Beginner, Intermediate, Advanced, etc.)
  2. Ensure there is no marketing in your content
  3. For solution providers, priority will be given to submissions that include a merchant as a co-presenter
  4. Priority will be given to submissions that incorporate real-world applications or case studies
  5. Describe how this session is relevant to merchants
  6. Feature content that is new, unique, or significantly refreshed from a previous presentation
  7. Historically, sessions with strong live demos receive higher audience scores
  8. Include key takeaways -- what actionable information can attendees bring back from this session?
  9. Showcase your speaking experience
  10. Write a descriptive, fun, and enticing title

Submissions must be received by the end of Thursday, 30 November in order to be considered. If your speaking proposal is selected, presentation decks are due by Friday, 6 April. If your final deck is not received by the close of business on this date, your session will be removed from the conference agenda and replaced with an alternate session. Please note no exceptions will be made to this deadline.

Submit speaking proposal