Danielle Nagao Resigns as MRC CEO


26 January 2018

The Merchant Risk Council, the global trade association for eCommerce merchants, announced the resignation of its CEO, Danielle Nagao.

Danielle decided to leave the business effective Thursday, 25 January 2018, to pursue other interests. Ronda Pelloux, Chair of the MRC Global Board of Directors and founding member, has been named interim CEO. The Board has begun a search for Ms. Nagao's successor.

"The Board is grateful to Danielle for her years of service and leadership," said Ms. Pelloux. "With our engaged advisory boards and colleagues, our industry leading knowledge, services and resources, we are well positioned to meet the growing needs of our membership. I am confident that working with the U.S. and European MRC teams, the Company will enjoy continued success."

Ms. Nagao shared the following message with the MRC boards, MRC members, and staff:

To my many colleagues and friends,

Undeniably, the Merchant Risk Council performs challenging and important work to enrich and educate the eCommerce payments and fraud ecosystem. MRC also fosters a thoughtful, forward thinking forum that stands upon a bedrock of collaborative relationships. It is the depth and strength of those relationships, formed over years in formal and informal settings, that cause the writing of this letter. I write you today to express my deepest gratitude for your support and faith in me as the CEO of MRC these past 3 years; however, the time has come for me to pursue new opportunities.

I have never been more pleased with the accomplishments of MRC, which now stands proudly a community of over 500 members and boasts a top caliber staff of hardworking and dedicated personnel.

I wish MRC, its members and staff continued success in all their endeavors. It has been my absolute pleasure to work with each and every one of you and hope that our paths continue to cross.

With warmest regards and most heartfelt thanks,