Fraud & Risk
Mobile Phone Retailer Stops Fraudulent Sales and Saves Big
When companies offer goods on contract, such as mobile phones, the business takes on added risk as the retailer will lose their commission if the contract terms are not fulfilled. This case study looks at a European mobile phone retailer which stopped a fraud ring by combining device identification with other attributes to identify multiple accounts using the same credentials. As a result, the company was able to detect which accounts were associated with known bad accounts, helping the retailer dramatically reduce the number of orders they fulfilled which later resulted in losses.