New and Upcoming MRC On-Demand Sessions



Introducing MRC On-Demand: Spring Conference Content! In lieu of the MRC's cancelled spring 2020 conferences, MRC Vegas and MRC Paris, we have re-purposed presentation content as digital sessions available day or night at your convenience. MRC members have exclusive access to this educational content. Each presentation also has a corresponding Q&A discussion hosted on the MRC Communities forums.

In order to access MRC On-Demand sessions, you will be required to sign in using your MRC login and password. If you do not have a login but your company is an MRC member, please contact your company's MRC Subscription Master or Administrator for an invitation to join your company's membership, or reach out to our Membership team for help.

Unsure if your company is a member? Just see our Membership Getting Started page for details.


Available MRC On-Demand Sessions

Asia Panel Discussion -- Payments Landscape and Adapting to COVID-19

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Asia Panel Discussion -- Payments Landscape and Adapting to COVID-19


Moshe Selfin -- Credorax; Jack Momose -- Degica; Phil Pomford -- Worldpay from FIS


Beyond Fraud: The Fight for Customer Experience

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Beyond Fraud: The Fight for Customer Experience


Keith Briscoe -- Ethoca; Joe Palmer -- Capital One; Pedro Bennasar -- Logitravel Group


LATAM Panel Discussion -- Navigating the Market

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LATAM Panel Discussion -- Navigating the Market


Rafael Lourenco -- ClearSale; Michel Golffed -- dLocal; Ana Paula Leite -- Microsoft


New Products, New Revenue: How Mitigating Risk Helped Booking.com Reinvent Their Product Offering

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New Products, New Revenue: How Mitigating Risk Helped Booking.com Reinvent Their Product Offering


Quan Nguyen -- Booking.com; Miguel Schwartz -- Riskified


Think Like a Fraudster -- Act Like a Fraudster

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Think Like a Fraudster -- Act Like a Fraudster


Jo Lawrence -- Mastercard; Robert Capps -- NuData Security


The Key to Unlocking Cross-Border eCommerce -- Go Local to Expand Global

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The Key to Unlocking Cross-Border eCommerce -- Go Local to Expand Global


Philipp Bock and Steve Villegas -- PPRO


Public-Private Partnership on Fraud Prevention

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Public-Private Partnership on Fraud Prevention


Ben Hobbs and Sean Flynn -- UK Police Dedicated Cheque and Plastic Card Unit (DCPCU) and Paul Morrison -- Three Mobile


The Dream Team in Fraud Prevention - Panel Discussion

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The Dream Team in Fraud Prevention - Panel Discussion


Ralf Hornberger -- Arvato Financial Solutions; Jeff Wade -- Big Fish Games; Marine Grave -- Etsy


Growing Trends in Account-related Fraud and Impacts on Merchants

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Growing Trends in Account-related Fraud and Impacts on Merchants


Sydney Green -- CyberSource


How to Become a Payments Trailblazer

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How to Become a Payments Trailblazer


Erika Dietrich -- ACI Worldwide; Michael Tchirkow -- American Eagle Outfitters


Life in the Day of a Merchant During Lockdown

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Life in the Day of a Merchant During Lockdown


Micheál Egan -- Ding; Lee Clifton -- J.P. Morgan Merchant Services; Brandon Ward -- Sony PlayStation; Steve Moffatt -- WorldRemit


MRC Women in Payments & Fraud -- Panel Discussion on Changes Over 20 Years in Payments

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MRC Women in Payments & Fraud -- Panel Discussion on Changes Over 20 Years in Payments


Gill Wells -- Adyen; Meirav Peled -- Riskified; Mélisande Maul -- The Paypers; Danièle Thillmann -- WorldRemit


PSD2 Panel Discussion on Fraud

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PSD2 Panel Discussion on Fraud


Monica Eaton-Cardone -- Chargebacks911; Marine Grave -- Etsy; Padraig Slattery -- J.P. Morgan Merchant Services; Natalie Dunne -- Paddy Power Betfair; Noam Grinberg -- SafeCharge; John Marsden -- TransUnion


Dark Web 101: The Good, The Bad, and The Grey

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Dark Web 101: The Good, The Bad, and The Grey


Alice Cheung and Grant Stephens -- Ravelin


Everybody Wins with a Layered Approach

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Everybody Wins with a Layered Approach


Jeff Zuehlke -- Best Buy; Susan Hickert and Ian Poole -- CardinalCommerce; Andrew Naumann -- CyberSource; Chris Marchand -- Verifi; Cindy Windomaker -- Visa


Global Payment Preferences for Recurring Purchases: Optimise Your Payment Experience

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Global Payment Preferences for Recurring Purchases: Optimise Your Payment Experience


Duncan Barrigan -- GoCardless


Public-Private Partnership on Fraud Prevention -- Austrian Case Study

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Public-Private Partnership on Fraud Prevention -- Austrian Case Study


Bernhard Schafrath -- Austrian Federal Ministry of the Interior; Thomas Von Der Gathen -- Payment Services Austria GmbH


The New Payments Landscape -- The Need to Leverage More Data than Ever in Pre-authorisation

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The New Payments Landscape -- The Need to Leverage More Data than Ever in Pre-authorisation


Spencer McLain -- Ekata


Automotive Marketplace: What's Driving the 2020 Digital Agenda

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Automotive Marketplace: What's Driving the 2020 Digital Agenda


Peter O'Halloran -- Fiserv; Jon Wheeler -- Curb Mobility


Trust Matters - Strategies to Improve the Customer Journey

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Trust Matters - Strategies to Improve the Customer Journey


Parul Sharma -- LexisNexis Risk Solutions; Deborah Kinsella -- Pitney Bowes


How PCI SSC is Responding to COVID-19

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How PCI SSC is Responding to COVID-19


Jeremy King -- PCI Security Standards Council


Maximizing Authorization Rates through a Multi-Acquiring Setup

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Maximizing Authorization Rates through a Multi-Acquiring Setup


Thomas Pappas -- Insparx GmbH


Cybercrime - A Threat to Society: A View from the Swedish Police Cybercrime Center

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Cybercrime - A Threat to Society: A View from the Swedish Police Cybercrime Center


Jan Olsson -- Swedish Cybercrime Center (SC3)


Enabling Simpler and Safer Commerce with FIDO Authentication

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Enabling Simpler and Safer Commerce with FIDO Authentication


Andrew Shikiar -- FIDO; Christiaan Brand -- Google; Ashish Jain -- eBay; Ranjita Iyer -- Mastercard


Is Your Brand's Data for Sale on the Dark Web? A Look into Account Takeover

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Is Your Brand's Data for Sale on the Dark Web? A Look into Account Takeover


Kevin Lee -- Sift


If Data is the New Oil, Should We Be Considering 'Green' Alternatives?

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If Data is the New Oil, Should We Be Considering "Green" Alternatives?


Uri Arad -- Identiq


RFIs and RFPs Do Not Drive the Best Outcomes

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RFIs and RFPs Do Not Drive the Best Outcomes


Nicolas Vedrenne and Catherine Tong -- STRATGranat


The Dark Web -- A Europol and Risk42 Collaborative Case Study

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The Dark Web -- A Europol and Risk42 Collaborative Case Study


Tobias Wieloch -- European Cyber Crime Centre (EC3), Europol; Timo Grossman -- Risk42


Account Creation: That Unsuspected Source of Fraud

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Account Creation: That Unsuspected Source of Fraud


Jo Lawrence -- Mastercard; Rosemary O'Neill and Magali Vander Vorst -- NuData Security


Is Your Fridge Running? Then You'd Better Catch It: Fraud and the IOT

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Is Your Fridge Running? Then You'd Better Catch It: Fraud and the IOT


Steve Durney -- Ethoca


Enabling Faster Payments Without the Fraudsters

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Enabling Faster Payments Without the Fraudsters


Parul Sharma -- LexisNexis Risk Solutions; Deborah Kinsella -- Pitney Bowes


Insights Into Top Performers: Initial Results of the MRC 2020 Global Payment Survey

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Insights Into Top Performers: Initial Results of the MRC 2020 Global Payment Survey


Joe Salerno -- CyberSource; Sam Anson -- Sony Interactive Entertainment; Trevor Nies -- Microsoft; Peter Shore -- Comcast


Protection Against Sim Swap Fraud

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Protection Against Sim Swap Fraud


Clare Messenger -- JT Group


Subscriptions: Always On

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Subscriptions: Always On


James Tiltman -- Worldpay from FIS


Adding Friction Doesn't Have to Hurt the Customer Experience

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Adding Friction Doesn't Have to Hurt the Customer Experience


Stephanie Olsen -- Netflix


How Does the Impact of Your Role as a Payment Professional Compare to That of Your Peers?

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How Does the Impact of Your Role as a Payment Professional Compare to That of Your Peers?


Yuval Ziv -- SafeCharge; Louise Garratt -- easyJet; Peter Shore -- Comcast; Peter Sidenius -- Edgar, Dunn & Company


The New Mastercard Excessive Fraud Merchant (EFM) Program and Changes to the Mastercard ECP (Excessive Chargeback Program)

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The New Mastercard Excessive Fraud Merchant (EFM) Program and Changes to the Mastercard ECP (Excessive Chargeback Program)


Jonathan Trivelas -- Mastercard; Julie Fergerson -- Merchant Risk Council


The Rising Threat of Deepfakes and the Data Sciences Needed to Defeat Them

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The Rising Threat of Deepfakes and the Data Sciences Needed to Defeat Them


Sanjay Gupta -- Mitek; Blake Hall -- ID.me


Why Fraudsters Love Your Contact Center's Authentication, and Customers Hate It

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Why Fraudsters Love Your Contact Center's Authentication, and Customers Hate It


Dave Krasinski and Lance Hood -- Neustar