Fraud & Risk
Digital Products: Controlling Fraud and Operational Costs
With the growth of mCommerce, customers are ordering more digital products than ever before; eBooks, music downloads, digital gift cards, and game downloads are all seeing growth. Digital sales present challenges for merchants as no physical address is required, products are easily monetized in a secondary market, and customers expect near-instant delivery of digital items. Merchants should assess the state of their fraud prevention programs, carefully plan for challenges ahead in this space, and execute to reach their goals.