Fraud & Risk

Managing Fraud Risks During Peak Season

Carl Tucker - CyberSource; Jamon Whitehead - Backcountry.com

Presentation

CyberSource indicates that by testing fraud rule sets against historical data, fraud managers and analysts can evaluate the effectiveness of different rules, thereby optimizing their rule sets for periods like Q4 peak where fraud teams see limited staffing, an influx of orders, or both. Backcountry then presents how they have used CyberSource's Decision Manager to tune their rule sets and replay various scenarios to ensure the changes they are making during the holiday season keep an optimal balance between risk and rejects/false positives.

Managing Fraud Risks During Peak Season


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