Payments

Payments After Delivery -- How to Do It In-House and Why

Ralf Hornberger -- Arvato Financial Solutions; Fabian Mansfeld -- Sixt

Presentation

For online retailers physical goods, especially those offering apparel or footwear, payment and returns are typical points of friction in the purchase process. Companies can both attract new shoppers and help retain existing ones by offering customer-friendly options like payment after delivery.

This presentation includes a brief overview of what payments after delivery is and its benefits, followed by three variations on how PAD processes can be implemented. The discussion concludes with a review of conversion rates and a sample payment method split.

Payments After Delivery -- How to Do It In-House and Why

Download Now