Fraud & Risk

Loyalty Fraud: The Good, The Bad, and The Ugly

Peter Maeder -- Loyalty Fraud Prevention Association

Presentation

As data breaches and other cyberattacks have impacted airlines, hotel groups, and other businesses in recent years, companies' loyalty programs are increasingly being targeted by cyberthieves. This presentation examines key reasons why, including estimated losses and other statistics, with a special focus on account takeover, before shifting to prevention steps and key data elements. The discussion wraps up with a brief look at data breaches and their impact.

Loyalty Fraud: The Good, The Bad, and The Ugly

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