Fraud & Risk

Are We Back to Normal Yet? Surviving the COVID-19 Pandemic and Preparing for Q4

Monica Eaton-Cardone and Don Bush -- Chargebacks911

Presentation

The first two-thirds of 2020 has been unlike any period in recent history as social distancing, travel limitations, isolation, and uncertainty have impacted people around the world. For many companies, it has been a highly challenging period to serve their customers while protecting their employees and the bottom line.

This presentation provides a snapshot of how online commerce and chargebacks have changed as a result of the novel coronavirus, COVID-19. A four-part plan is then laid out to help businesses not only tackle the current climate but anticipate a different retail landscape as pandemic restrictions ease.

Note that this presentation is also available as a webinar. To view the webinar, click here.

Are We Back to Normal Yet? Surviving the COVID-19 Pandemic and Preparing for Q4

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