Delivering Secure and Seamless User Experiences Across Entire Customer Journey

Authentication

Fraud

Management/mitigation

Identity Analytics

Stuart Neal -- Boku Identity; Pablo Mondino -- Inditex

Oct 25, 2020

Presentations

The customer journey involves a myriad of considerations, among them what degree of security is needed against what level of friction is tolerated and what cost is acceptable. In this presentation, Boku Identity and Inditex consider potential vulnerabilities along the journey, then compare and contrast four factors for five different security options. Particular focus is paid to SMS one-time passcodes, with mobile operators proposed as an more secure alternative.

Some content is hidden, to be able to see it login here Login

Tagged:

Blue-tinted background of a man watching a webinar

Host a Webinar with the MRC

Help the MRC community stay current on relevant fraud, payments, and law enforcement topics.

Submit a Request

Publish Your Document with the MRC

Feature your case studies, surveys, and whitepapers in the MRC Resource Center.

Submit Your Document

Related Resources

Sep 13, 2023

Optimizing Fraud Capture in a Digital Environment The key is connecting consumers’ digital information to their devices, understanding device risk and identifying signals of fraudulent behavior.

Sep 13, 2023

Fraud-Free by the Holidays Join Vesta’s very own Chief Product Officer, Hrishi Talwar and VP, Machine Learning Engineering, Jack Kohoutek, as they discuss the eCommerce fraud landscape (threats and trends) and the strategies merchants should be taking to prepare for this holiday season.

Sep 12, 2023

European Regulation: A Merchant's Guide to PSD3 and PSR On this webinar, we will delve into the proposed changes, what they mean and the impact on the industry.

Aug 16, 2023

New Markets, New Regulations: Your Guide to KYC+KYB for Global Expansion Join this webinar to discover how to comply with DAC7 and INFORM Consumers Act regulations.

Mar 28, 2024

Keeping Up With Gen Z’s Payment Expectation As Gen Z's economic influence grows, businesses must adapt to their unique payment expectations.

Mar 28, 2024

MRC Vegas 2024 - Chargebacks Roundtable Join us for round-table discussion facilitated by our MRC, Community and Board members.

Mar 28, 2024

MRC Vegas 2024 - Ticketing Roundtable Join us for round-table discussion facilitated by our MRC, Community and Board members.

Mar 28, 2024

MRC Vegas 2024 - Subscriptions Roundtable Join us for round-table discussion facilitated by our MRC, Community and Board members.

" alt="" loading="lazy">

Dec 05, 2023

DataDome - 2023 U.S. Bot Security Report DataDome's new study finds that a staggering 68% of US websites are unprotected against simple bot attacks, highlighting how vulnerable US businesses are to automated online threats. E-commerce sites are particularly exposed.

Aug 11, 2023

2023 UK Bot Security Report 2 in 3 UK Websites Are Unprotected Against Simple Bot Attacks.

Dec 05, 2022

2022 Southeast Asia Digital Commerce Insights While the region’s recovery after a turbulent period is well underway, businesses now find themselves in a more complex environment. How nimble and flexible is your business in adopting new payments to stay on top of market shifts and fraud risks? See how you compare.

May 17, 2022

2022 MRC Global Fraud and Payments Survey This illuminating report, produced by the Merchant Risk Council, Cybersource and Verifi, provides the latest industry fraud trends, fraud management methods, and payment strategies used by merchants globally, along with a robust set of performance benchmarks that can help with the optimization of payments and fraud management and prevention practices.

Apr 17, 2024

Cyber-Fraud Fusion: The Future of AI Fraud Prevention? AI tooling has fundamentally changed the threat landscape, with attacks becoming faster, cheaper and more effective.

Apr 10, 2024

Promotion Abuse Exposed: Protecting Gig Economy and Delivery Platforms Promotion abuse has become a major threat to delivery and gig economy platforms.

Apr 03, 2024

Battling Bots: A Pragmatic, Proactive Approach to Fighting Fraud With bot attacks more prevalent than ever, and increasingly a common path to online fraud, merchants are under fire to protect their online platforms.

Mar 20, 2024

Mastering the Fraud Ecosystem: Your Blueprint for Unbreakable Security In this webinar, we will delve into the intricate ecosystem of fraud, providing invaluable insights and practical solutions to keep your business safeguarded against fraudulent activities.

Mar 27, 2024

LexisNexis® Risk Solutions True Cost of Fraud™ Study: Ecommerce and Retail Report Digitalization continues to transform the industry. One-fifth of transaction volume occurred via digital payments methods such as digital wallets, payment apps, Buy Now Pay Later (BNPL) schemes and cryptocurrency. Digital transactions drive over half of revenue.

Feb 13, 2024

DataDome 2024 EMEA Bot Security Report Bot protection is the foundation of online fraud prevention. With the proliferation of bots and their potential to cause financial losses and reputational damage, it is crucial for website owners to defend themselves against automated threats. Yet our recent analysis of 4950+ EMEA websites found that a significant majority of EMEA-based digital businesses are inadequately protected against simple bot attacks.

Dec 13, 2023

Payment Methods Report 2023: Should Merchants Accept Crypto Payments? Looking Towards 2024 and Pros & Cons In The Paypers Payments Methods Report 2023, Tracy Kobeda Brown, VP of Programs and Technology at the Merchant Risk Council, extensively explores the realm of cryptocurrency adoption. The report, titled "Should Merchants Accept Crypto Payments? Looking Towards 2024 and Pros & Cons," explores the advantages of cryptocurrency, such as swift transactions and reduced fees that align with consumer preferences. However, it does not sidestep the challenges, encompassing factors like market volatility, regulatory uncertainties, and conventional fraud risks. Brown provides an insightful guide, urging merchants to meticulously consider these factors in the ever-evolving landscape of payment technologies.

Dec 07, 2023

The Paypers Fraud Prevention in Ecommerce Report 2023-2024 The Paypers 2023-2024 Fraud Prevention in Ecommerce Report explores the escalating global ecommerce market post-pandemic, emphasizing the rising threat of online fraud.

View All Resources

X

Cookies help us improve your website experience.
By using our website, you agree to our use of cookies.

Confirm