Fraud & Risk

How to Prepare Your Fraud Team for the Rise in eCommerce

Pallavi Kuppa-Apte -- Chargehound; Emilie Verdon -- Shopify; Daniel Nelson -- PayPal

Presentation

Business-wise, the novel coronavirus has only quickened the pace at which commerce is moving to online channels. This presentation provides a snapshot of the eCommerce environment at the beginning of the new year and the implications recent market developments have on merchants. The focus then shifts to fraud and chargeback trends. Three key recommendations for the year ahead round out the deck.

Note that this presentation is also available as a webinar. To view the webinar, click here.

How to Prepare Your Fraud Team for the Rise in eCommerce

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