Presentations

Rescuing Rejected Orders and Avoiding Customer Insults

Merchants and issuers have an opportunity to collaborate to increase transaction acceptance for good customers, not just stop fraud from bad customers.

Read more »

Risk-Based Authentication Innovations from the Card Brands

MasterCard provides insights on their card not present strategy to meet the needs of an evolving eCommerce market.

Read more »

Risk Management 2.0 - Innovative Risk Management Strategies

Ideas on how risk management should evolve in an ever more sophistication, globalized, multi-channel retail world.

Read more »

Securing the Payments Stream - Protecting Your Customers and Your Business

Threats to point-of-sale terminals are a growing problem, with malware a particularly serious concern.

Read more »

Social Networking Investigative Tools

Social networking sites such as Facebook, Google+, and LinkedIn can be rich sources of information to aid in investigations.

Read more »

The ABCs of Online Customer Authentication

Using customer authentication as part of a manual review process can help catch bad transactions and better identify good ones.

Read more »

Using a Global Trust Intelligence Network to Stop Account Takeover, Payment Fraud, and Identity Spoofing

Device, identity, and behavior analytics can all be important components in assessing whether an account has been taken over.

Read more »

Why Fraud Managers Should Care About Payments

Keurig Green Mountain offers insights on how they approach fraud and payments.

Read more »

Winning Strategies for Localizing the Payments Experience

Etsy reviews their launch of direct checkout, detailing four challenges they faced and lessons learned.

Read more »