Fraud & Risk
2018 Digital Identity Authentication Index
The 2018 Digital Identity Authentication Index from Equifax examines how IT leaders are mitigating fraud using a mix of identity verification solutions while simultaneously enhancing the customer experience through various initiatives. The survey results feature insights into the gap between security and CX, collaboration on CX projects, and preferred authentication methods. Barriers preventing companies from migrating to newer, more advanced technologies are also reviewed, along with the impact fraud has had within the past year.