The MRC provides complimentary webinars to help eCommerce professionals stay current on relevant fraud, payments, and law enforcement topics. Join us for the following webinars -- after registering, you will receive a confirmation email which contains information about attending.
Maximizing Customer Experience and Minimizing Friction under PSD2 and SCA
Join us for a webinar on May 22, 2019 at 6:00 AM PDT (3:00 PM CEST / 2:00 PM BST)
Jonathan Hsieh, Product Marketing Manager -- Forter
Guy Zucker, Vice President of Product -- Forter
PSD2 is reshaping the entire payments and banking landscape in Europe, and its Strong Customer Authentication (SCA) requirements will have a significant impact on the user experience for customers, increasing cart abandonment and general drop-off. Merchants need to be proactive and prepare accordingly for these challenges, including how they will impact their business, to ensure successful compliance with PSD2.
Join Forter for a webinar covering:
-Overview of PSD2 and SCA
-Key challenges of PSD2 and SCA that merchants need to address
-How merchants can mitigate the challenges and negative impacts of PSD2 on their business
Insights Into Top Performers: Results of the MRC 2019 Global Fraud Survey
Join us for a webinar on May 29, 2019 at 10:00 AM PDT (7:00 PM CEST / 6:00 PM BST)
Joe Salerno, Senior Director of Client Insights -- CyberSource
Carl Tucker, Vice President of Global Services -- CyberSource
Attendees of this webinar will learn how merchants are approaching eCommerce fraud management. CyberSource will examine the challenges companies are facing, the best practices they employ, and the benefits they are realizing. Insights are based on the 2019 Global Fraud Survey developed in partnership with the Merchant Risk Council; the 2019 survey involved more than 2,800 fraud and risk professionals worldwide.
The Need for Payments Orchestration
Join us for a webinar on June 5, 2019 at 7:00 AM PDT (4:00 PM CEST / 3:00 PM BST)
René Pelegero, Managing Director & President -- Retail Payments Global Consulting Group
The card authorization process has become very complicated due to the growth of cross border sales, the need to improve approval rates, the desire to reduce operational costs, and the requirement to remain compliant with card schemes' rules while minimizing fraud and personal information exposures. These deficiencies will continue to exist as long as there is ongoing demand to support additional requirements that can work in opposition growth initiatives (i.e., supporting network tokens to reduce PCI compliance vs. enabling PINless debit routing).
Add in the dearth of available payments product managers and engineers, the burden of maintaining current platform functionality illustrates an ever-growing problem.
The MRC-sponsored Payments Vendor Report reviews what transaction switching products are available in the marketplace today. This session also discusses the functionality and technical requirements a merchant should expect from their payments engine to best grow their business.
Trust and Safety: Evolving Beyond Fraud Prevention
Join us for a webinar on June 12, 2019 at 10:00 AM PDT (7:00 PM CEST / 6:00 PM BST)
Jeff Sakasegawa, Trust and Safety Architect -- Sift
As an MRC member you are acutely aware of one fact: fraud is always evolving. Accordingly we must ask ourselves if our fraud prevention efforts are evolving alongside the fraud they are intended to defend against.
More complex types payment fraud coupled with new forms of abuse like account takeover and content abuse have now forced our industry to focus on a more holistic approach. Merchants need to be prepared to handle the increasing number of responsibilities they will be asked to cover as a result.
Printing Money: Virtual Marketplaces as Real-World ATMs
Join us for a webinar on July 24, 2019 at 10:00 AM PDT (7:00 PM CEST / 6:00 PM BST)
Kevin Gosschalk, CEO and Founder -- Arkose Labs
Antoni Chouduri, Director of Engineering -- Roblox
They say you can't get something for nothing -- but find a virtual marketplace and you can literally print money. Any marketplace introduced to consumers, or businesses, will eventually experience fraud... and if something can be exploited and translates to fiscal value, it will be.
One such exploitation can be found in gift cards, which allow attackers to transfigure virtual abuse into real-world money. Through uncomplicated means, attackers steal and flip gift cards to effectively print their own money to facilitate laundering and other illegitimate schemes. Such abuse often goes unnoticed as gift cards are largely untraceable, thus making them the perfect target for fraudsters. In fact, gift card checkers and other informal currencies are almost never held to the same level of scrutiny as banks or other financial institutions, which make them an easy and highly lucrative target.
This talk will examine practical scenarios where virtual marketplaces can be exploited like cash by attackers. These exploits will unpack the compounding effect caused by businesses that accept gift cards as payment and profile the growing incentive malicious actors have in targeting them online. It will also scrutinize past approaches to curbing such abuse, and explain why the value of such attacks has increased at an unprecedented rate. Finally, this talk will examine tested pathways towards treating -- and most importantly, preventing -- gift card abuse.
MRC members are able to access an archive of recorded webinars and webinar slides as an exclusive member benefit. For more information on the benefits available to MRC members, click here.