Fraud & Risk
Mitigating Threats Beyond Payment Fraud
With customer interactions increasingly taking place online, the nature of fraud and abuse are changing. As a result of this shift, Forrester Consulting, in partnership with Sift Science, surveyed 150 fraud prevention and risk management professionals at U.S. digital businesses to understand how they view the changing landscape of fraud, risk, and abuse. This whitepaper looks at how digital relationships are changing the nature of fraud, why firms are underprepared for the mounting risk of non-payment fraud, and how businesses can protect consumers with automated tools powered by big data. Seven key recommendations are presented in conclusion, along with an appendix containing insights on the survey methodology and key demographics/data.