2020 Whitepapers

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The Subscription Lifecycle

Vindicia details five phases of the subscription lifecycle and incorporates ideas to help optimize each.

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Extending Customer Lifetime Value: Eight Insights and Preventive Strategies to Reduce Customer Churn

Vindicia unveils four key points to learn from subscriber cancellations and four strategies to prevent future cancellations.

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The Comprehensive Guide to Chargeback Prevention

Kount shares an informational guide on disputes, along with six helpful ideas on how to avoid them in the first place.

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Mobile Payments -- Why the Payment Landscape is Undergoing Fundamental Change

Arvato Financial Solutions amplifies the clear trends towards consumer adoption of mobile payments and reviews which providers and wallets are best positioned for success.

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Business Expansion into LATAM: Payment Optimization for Brazil, Mexico, and Chile

BoaCompra by PagSeguro profiles three key Latin American countries and offers tips for online companies looking to tap into these rapidly expanding markets.

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Breaking Down Fraud Flows -- Untangle the Fraudster's Journey of the Most Pervasive Fraud Use Cases

SecuredTouch uncovers how fraudsters can exploit the customer journey and how their behaviors help make early detection and intervention possible.

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A Beginner's Guide to Machine Learning in Payment Fraud Detection and Prevention

Nethone helps demystify machine learning by sharing an example process and examining how models can detect emerging fraud patterns.

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How to Boost Customer Retention and Revenue by Slashing Passive Churn

Vindicia highlights the impact payment declines can have on subscription merchants and includes two approaches companies can take to address this problem.

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The Role of Biometrics in PSD2

Nuance reflects on the sweeping changes PSD2 introduces and focuses on how biometrics can help companies satisfy one of the directive's main provisions while still providing a positive customer experience.

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The Coronavirus, Payments, and Online Commerce

optile assesses the impact of COVID-19 on consumers and businesses alike, and offers strategies companies can adopt to help set themselves up for success in an uncertain world.

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