Fraud & Risk

VMPI -- Just the Facts with Real Results

Scott Adams -- FraudPVP

Presentation

Visa Merchant Purchase Inquiry, or VMPI, is a program from Visa which provides merchants with a mechanism to respond to inquiries from cardholders regarding unrecognized transactions and other dispute categories before a chargeback/dispute is submitted. By merchants providing relevant, supplemental details in near real-time, merchants can deflect a substantial share of their chargebacks.

This presentation provides an overview of VMPI, associated terminology, and common misconceptions. Next, FraudPVP looks at North American and international coverage, followed by a brief overview of VMPI integration and setup. Case study results and a brief summary conclude the slides.

Note that this presentation is also available as a webinar. To view the webinar, click here.

VMPI -- Just the Facts with Real Results

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